Whether you love arranging flowers yourself, enjoy having fresh flowers around your home, or want something a little more luxurious, there's a subscription option for you.
How Your Flower Subscription Works
Subscribing is simple.
1. Choose Your Subscription
Select the subscription category and the specific product you'd like to receive.You can subscribe to more than one product if you'd like different flowers at different frequencies(Please select the "I Want Two Subscription Package").For example:
DIY Bloom every 2 weeks
Luxury Bloom once a month
2. Choose Your Frequency
Choose how often you'd like to receive your flowers:Weekly
Once every week.Every 2 Weeks
Once every two weeks.Monthly
Once every month.
3. Add Something Extra
After selecting your subscription product, you can choose any available add-ons you'd like to receive in addition to your subscription.
4. Choose Pickup or Delivery
You can either:Pick Up your flowers from Floral AwakeningorHave Them Delivered to the recipient.
How Delivery Works
Subscriptions may be delivered on:Monday, Wednesday, Thursday, Friday, Saturday, or Sunday.Tuesday is our closed day.Your exact delivery day is determined based on:
Flower availability
Delivery schedule
Driver availability
Recipient's location
Overall subscription capacity for the month
We will contact you approximately 1–2 days before your delivery to confirm the upcoming delivery. You'll be asked to confirm:
Which preferred address the recipient will be at
That the recipient will be available during the confirmed delivery window
Delivery/Pickup Window
Monday–Saturday: 9:00 AM – 5:00PM.
Sunday: 9:00 AM – 3:00 PM
We recommend ensuring that the recipient or an authorized person is available to receive the flowers during the confirmed delivery window.
Your Preferred Locations
When subscribing, provide up to 2 preferred delivery locations where the recipient is most likely to be available.For example:
Home
Work
You can also choose store pickup instead of delivery. If the delivery location changes, please notify us at least 72 hours before the scheduled delivery. Changes made after the 72-hour cutoff may result in an additional delivery fee.
How Payment Works
Your subscription payment is based on the product and frequency you select.Payment must be completed 3–4 days before the scheduled start of each subscription cycle.
Payment Methods
Online credit or debit card
In-store cash
In-store card payment
Online bank transfer through NCB, Scotiabank, or CIBC
Your subscription price is based on the selected product and may be subject to periodic changes.Any applicable price changes will be communicated in advance.
