The Awakening Experience

Welcome to FloralAwakeningJa, your premier floral store in Jamaica. Floral Awakening Ja was founded in May 2022 by a passionate tourism management major at the University of the West Indies, Ashley , at 20 years of age. After a grandeur of experiments within different industries and businesses and many failed attempts, Edwards quickly realized her passion for flowers after making her first bouquet. Consequently, after rebranding and attending floral master classes, she curated a brand that is dedicated to supplying the market with newness and creativity to break the chains of traditional arrangements and gift packages. Floral Awakening JA is a delightful oasis for all your floral needs. We believe in the power of nature to bring joy, happiness, and a touch of elegance to every occasion. Whether you’re celebrating a special milestone, expressing your love and appreciation, or simply adding a touch of beauty to your everyday life, our expert florists are here to create stunning arrangements that will leave a lasting impression. As a tourism major, our founder has a deep appreciation for the beauty and diversity of the natural world. This love for nature is reflected in every bouquet and arrangement we create. We carefully source our flowers from local growers and international suppliers, ensuring that each bloom is of the highest quality and freshness. Our team of skilled floral designers is dedicated to crafting unique and personalized arrangements that capture the essence of your vision. From classic and timeless bouquets to modern and avant-garde designs, we pride ourselves on our ability to create stunning floral masterpieces that exceed your expectations. In addition to our exquisite floral arrangements, we also offer a range of complementary products and services to enhance your experience. From charming gift items and elegant vases to personalized floral consultations and event styling, we are here to make your floral journey seamless and memorable. We understand the importance of exceptional customer service, and we strive to provide a warm and welcoming environment for every visitor. Our knowledgeable staff is always ready to assist you in selecting the perfect arrangement, offering expert advice and guidance to ensure that every choice is tailored to your individual preferences and needs. As a university tourism major, our founder is committed to giving back to the community and promoting sustainable practices. We actively support local initiatives and strive to minimize our environmental impact by practicing eco-friendly techniques, such as recycling and using biodegradable materials whenever possible. Embark on the Awakening Experience with Floral Awakening JA, as we strive to disassociate from the normalized notion of products being treated as merely a transactional good. We aim to create Awakening, Memorable, and Sentimental experiences. Experience newness as we aim to fill the gap and provide an escape from traditional standardized bouquets. Our array of customized products and gifts creates endless possibilities to celebrate your special moment. Thank you for choosing our flower shop as your trusted floral partner. We look forward to creating breathtaking arrangements that bring beauty and joy into your life. Explore our website, browse our stunning collection, and let us be a part of your special moments.

WHERE ARE YOU LOCATED?

-We are located in Portmore. We offer delivery to all 14 parishes. Kindly send a message to request a private door to door delivery.

DO YOU SELL ARTIFICIAL ROSES? - No, we only distribute farm grown flowers. CAN I PAY CASH ON DELIVERY/CAN I PAY WITH CARD? - No, unfortunately we do not offer cash on delivery all purchases have to be paid in full before the order is processed / delivered.

-However, you can pay with cash or card physically at the store in Portmore then pick up later.

I AM IN ANOTHER COUNTRY HOW DO I PAY?

-We offer a SECURE online payment gateway that allows customers in any country to pay using their credit or debit card.

NOTE: If you have a card that is based in another currency that is not Jamaican dollars, you will receive a conversion in US dollars.

-Using this payment gateway will incur a transaction fee, which is a fixed percentage of the sub total. It will be added to the Grand total.

-This online payment gateway is also available for customers using a JMD based card.

CAN I VISIT YOUR STORE? - Certainly, Kindly CALL before you come to ensure, someone is available at the store to service you.

-Most products are done to order, as such, if you come to the store to pay you will have a wait time of 30 minutes minimum to 2 hours maximum, based on the complexity of the order and the customer demand on that day. CAN I MAKE PAYMENTS WITH MY CREDIT OR DEBIT CARD? - Most definitely, we are partnered with a local company that enables us to offer an online payment system. DO YOU SHIP INTERNATIONALLY? - No, we do not but we ship island-wide in Jamaica.

Only non-floral items are shipped. WHAT IS THE RETURN AND REFUND POLICY? - If an order does not match what was requested or the quality of the flowers is poor, we do offer exchange up to 1 hour and 30 minutes after the product has been delivered or picked up based on the nature of the product.

-After 1 hour and 30 minutes of the item already being retrieved it cannot be exchanged.

We do not offer refunds.

DO YOU OFFER BULK ORDERS?

-We certainly do, kindly send a message to receive a quote with our special bulk order pricing based on the product in question. WHAT IS THE TURNOVER TIME FOR ORDERS? - For a more seamless ordering process, it is best that orders are placed, with confirmation of payment at least 2 days before the day or delivery/pickup. However, on select days we do offer same day or next day deliveries. Kindly send a message to inquire . DO I HAVE TO PROVIDE THE MONEY FOR MONEY BOUQUETS? - Yes you do. However, if you are unable to supply the notes to be used in the bouquet, we can provide that service at an additional cost of $500-$1000JMD, based on the volume of notes needed to be retreived.The final service charge is dependent on the size of the bouquet.